Upsie is a great platform for people tired of getting ripped off by other warranties. The customer service is great and the deductibles are better than expected. I would encourage anyone who is looking for a warranty on a new product to give them a try. You cannot extend your coverage until your existing AppleCare coverage ends. Once it ends, you have 60 days to renew your coverage. However, for most consumers, AppleCare is a better option.
You not only have the freedom of choosing whatever career you like and having an unlocked phone, but you get repairs direct from Apple. So when you purchase your next iPhone, make sure to get AppleCare along with it.
Get support now by phone or chat, set up a repair, and more. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week. Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport. Previously all online support chat features were available for free to users worldwide.
Save yourself a headache do you business else where. It will be in their system. But obviously KEEP your receipt just in case they wanna lie and say its not there, which they will do cause. What if i bought a "new" game, played for 3 days, completed everything, still have receipt, and deleted all of it's save data can i exchange it for another game?
The game i bought was "Detective Pikachu". I really liked it. Bought a game a couple of weeks ago that I thought was interesting and didn't even play it but it had a tag that said new on the case so I went back to the store the same day to get my money back and they would not give my money back and didn't even have any rapping on it cause it was on the shelf at the store. So I went to get a game yesterday and I didn't really like it so I thought of returning it but then realized the guy didn't give me a receipt so I was panicking because the game cost me 45 dollars so then I realized the 3 dollar insurance for the game had the date of when I bought in in a sticker on the game so I don't know if I can use that to make them believe me or if it's no exceptions.
As she shook the box she said " i know what it feel like and there is a console in here" i didnt purchase and i never will patronize that store We bought the Nintendo Switch for our 11 yr old son with Down Syndrome for his birthday. We have had the Wii for years and thought this would be a great giift for him. Well, he had a real hard time playing it so we brought it back within days of purchase. Should have went to Target or Walmart, they would have taken it back.
Now we are struck with a system that will not be used! We've had the Wii for years and thought this would be a great giift for him. What if I bought a new 3ds and it worked for a while until it decided not to turn on anymore and it's been a little more than a month ago and I had to damage the bottom plate because I couldn't unscrew the last screw so I cut around it to see if there was something inside that got disconnected or damaged but it all seemed fine and I was wondering if I can get a replacement and note that I didn't get any warranty with it because I didn't have enough money for additional costs.
Are you allowed to return downloadable content that hasn't been used yet, just the plastic that goes over it is gone because i took it off to see if the game was in there then i realize its a downloadable content. Google and youtube always help. Look, I am reading through a lot of these comments complaining about the policy The policy states right there on the back of the receipt and is usually even verbally stated.
If you want the opportunity to try a game out because your afraid you won't like it, buy the used copy. It comes with a 7 days from original purchase whether you like it or not policy. If you buy a new game and then open it It isn't new you dolts, and thus can not be returned as such. I saw a comment where a guy complained he bought a used 3ds, but it didnt look brand new so he was upset Read what you just said.
All I am saying is quite being a bunch of internet trolls and learn some respect. I attempted to purchase a PS4 and done games but once I was charged their computer went down. Not only was I charged, I didn't get take have my items because there computer didn't produce transaction.
I've been dealing with this issue for two weeks now and do I get from the game stop location is that they have an email about it. No wonder why they are going out of business. I buy a pre owned 3dsxl it does not look brand new it is damage still what should I do take it back in get my refund or tell them I need another one or should I take it back to GameStop in Emeryville. I would just like to know what is the exact policy about defective products.
I read some stores refuse you or force you to buy a warranty or even try to get you to pay full price for a faulty item replacement. I had some faulty systems that were purchased and I want to make sure if they are defective that I can exchange the system at any GameStop store. Each store shouldn't have it's own policy when it clearly states that any defective product can be exchanged within 30 days.
It doesn't mention a limit on exchanges of what can be exchanged. I called different stores and they all claim something different and one claimed I had to buy a warranty first to get an exchange. I don't understand how the policy can be used so loosely. I can understand that they want to protect the stores from abuse but it is not a customer fault when a product is faulty and defective. I shouldn't have to travel to different stores to get an exchange on a defective product.
I brought a game Saturday and tried to return it Sunday but they where closed. The return policy for GameStop is horrible they should atleast throw in a day grace period for after you buy a game you can get your full refund back. Just bought a game less than 24 hours ago and they refused to refund for full price or exchange it because the plastic around the game wasn't with it. The clerk only offered me the buy back price which is less than half of what I just paid. GameStop is the official used car salesman of video games.
I bought a new ps4 slim last year never really played online stuff untill recently because I never had psn plus, if I had gotten psn plus sooner I would've found out that gamestop sold me a used ps4 but marked it as used and they are denying it. It's odd how the hdd drive which I've only taken out once since owning ps4 has deep screw scratches in plate hold hdd in place among other things like my ps4 cereal number not registered so the only way I could verify I owned the ps4 was by providing my card number to Sony as proof I bought a game.
Gamestop is nothing but a lying crooked thief. Is a question not a comment for anyone who knows the answer. Can I still return it for the correct disc without a warranty?
I just had a terrible experience at your store in hot springs, AR. I bout a new game 5 days ago and it was far from what I was expecting. I went to return it and they said the best I could get was a trade for 35 bucks less then I paid 5 days ago. This is a bad business practice. Hi I brought a headset from your shop November last year and it is broken it says on the box 12 months guarantee.
I don't have the receipt. Can I return it. Can I return a used game in Less than a week, never played and get my money back? I used a 20 percent off coupon to buy a preowned Switch game. I hate the game. Can I exchange it for a different Switch game that is originally the same price? Even though I had used a coupon? It's ridiculous. I bought a brand new PS4 game, it didn't work because something was wrong with it.
I brought it back in the time frame it was suppose to be in along with the correct receipt. Cause apparently a I will Never buy or shop from GameStop again!! Horrible customer service. Ripoff prices and terrible return policy!
Two thumbs down!! I know gamestop has to have strict policies, from people who try to rip them off. But their return policy is a joke! All I can say is, when you make a purchase through hardtop, make sure the item is what you want.
Because if not, you could be out of a lot of money. You're store return policy is a joke. I bought a sd SanDisk card for my Sega handheld. It came with an adaptor. Unfortunately, these are picky with ad cards. I asked the employee who seemed to know a great deal on these and said it would guarantee to work.
I asked him about the return policy and he told me as long as I have my receipt. It did not work and not even a week later, I went to return it with my receipt and the employee gave me a line of crap that they do not accept opened items, after I had asked what their return policy was when I bought it.
Now I'm out 40 bucks, not very much, but I have no use for this sd card and I was lied to. This is the last time I shop there for anything You guys are thieves. Had my first experience trying to help my son return a game consul to the Folsom Broadstone Game stop.
Jeremiah is the manager, what a scam. Just saying, buy from the big boys, save the headache. I'm an attorney and old enough to know how to shop wisely, trying to teach my son the same. I hate this I accidentally purchased the wrong game for the wrong game system and they said they can't exchange it the game for the PS4 version if the package wasn't open.
They told to go to my local game stop to get a refund. Hi, I made a purchase for the site, a Wiithat came with two games, batman and mario, but when I opened it I saw that it is missing one, the batman game just came to the cover, I already sent an email with photos but nobody me replied, would you like to know what happened?
I hate this return policy, I want my money back for a ps3 I bought, and it doesn't work now but I can't get a refund because it's past 30 days. I would like to return a headset but I don't have the receipt but I have evrything els can I still return or exchange it's frome last Xmas pleas respond sorry for the inconvenience.
What is wrong with parents nowadays, does no one teach responsibility anymore? All I see is a bunch of people who opened new products and didn't like them, threw out the receipt before the 7 day window expired or threw out a box in the same window.
Didn't your parents teach you better than that? When a return policy says you need a receipt and the initial packaging hold on to it until the return policy expires, its not rocket science its in the return policy. And play a game console in the store before you buy a new one if you think you might not like it.
If you open a brand new product and dont like it that is the game companies fault, dont expect the store to take the hit for a brand new product becoming used once you open it and use it. With all the youtube videos and online reviews nowadays there is no excuse for paying hundreds of dollars for a system you dont like. When it comes to games buy a used copy if you think you might need to return it bc you might not like it, they will do that bc it doesn't cost them anything when you return it, unlike buying a new game and returning it slightly used.
And lady with the son who turned in there system for 12 bucks, your son is lying and either pocketed or spent all the money, be a good parent, get to the bottom of it and teach him a lesson, dont take it out on gamestop. I bought a Nintendo switch played for 3 days didn't like it and have receipt and they won't let me exchange for a differnt consol or store credit what aholes i paid more then on the purchase and wasnt satisfied.
Bought a xbox refurbished GB and found out that its not backwards compatibile Have controller with L analog stick that isn't responsive when pressed in, had it for a while, can I trade it in for another one or do I have to buy another controller?
So I bought advanced warfare and it was scratched so I have to return it to the same store or can it be another store? Bought a game for my son. He played once and didn't like it. I told him to return it for a different game. Same paged items and not damaged. He was refused because they said it wasn't in it wrapper still. Doesn't make sense to have a 30 day return policy with receipt yet don't take it back.
Anyone ha e guidance on this? I work at GameStop and have a extremely hard time seeing us buying a console from a 12 year old.. Your son was lying because we only accept items with a valid driver's license Better look farther into that ma'am Can u use the money that was refunded back to u to buy a different game? If you got a gamestop gift card and buy a game can you bring it back the next day and get cash money.
So, does GameStop straight up give you their money back for console returns? A local gamestore in my area at least for used items lets you return things in exchange for a gift card to their store alone with as much money on it as the item you returned.
My friend got me a game for my birthday from GameStop, but when I returned it, the same thing happened. Are all of you so-called gamers illiterate or merely stupid? The vast majority of posts on this page have little to do with what one experienced while returning an item to GameStop. You do realize that this website is not affiliated with GameStop, don't you? Musings about whether or not GameStop will accept your return are not helpful to the users of this site.
You are contributing nothing new. Please report the details of your return experience at GameStop. That sucks. Your notion that someone should have called you before purchasing the system from your son is embarrassingly naive, however. With shallow genetic soil like that, it is no surprise your son was taken so easily. The majority of people on here are griping about policies clearly stated on their receipts, all because they expect special treatment.
Okay, so I've been saving up for a xbox one since I started my job, so I bought one that was pre-owned, to save money. I start it up and go to put an adaptable xbox game in, and guess what, the slot where the disk goes in was covered slightly by the casing of the xbox one I flip it over to see that it's broken. I hope they'll replace it, otherwise they're loosing money. I bought gta v yesterday and it was defective , i returned it and got another copy of it and it was also defective , can I still return it and get a refund?
If it hasn't been 15 days yet and you have the receipt will they give u ur money back. I bought a game and it was broken I did not brake it anyway I was wondering what f I can return the game without a receipt.
I bought a ps3 a couple moths ago and a month after I got it it started to glitch up and randomly shut down and it would go crazy and the screen would turn different colors. Also it would not save any information on my game. I wanted to know if I could get a full refund on my console and all my games. I kept the receipt and still have it. And I have all the cords. I also bought some games on the PlayStation store so I was also wondering if I could get my money back for those too because like all the others items it is totally defected.
I bought a headset, threw away the box cause "how often does it not work? Im a collector and reseller of collectibles such a collecting figures, especial edition game consoles and rare games. I explained him the situation and he start whit the dam excuses like you pass the 7 days of the return period! I just laugh at his face and say thats the best you can come out whit? I was gone purchase some games whit the credit of the return but since you are a poor excuse of a manager and mis inform your costumers and employees I just take my money you name and the corporate number so I can call them and let them know what kind of manager they have working at this store,.
I jus bought a brand new PS4 it ain't even been 30 days and I still have my receipt Andy hey won't let me take it back ain't nun wrong with it I opened it and it wasn't the one I thought it would be what can I do to get my money back it's jus been sitting here in the box. I ordered a special edition carrying case for my nintendo switch using a gift card that I bought all the way in January Never got my order confirmation a day later I get a message saying my order was cancelled great.
I decide to use it to buy a game and the moneys all gone. Went on there line for the longest and see maannnnnnnny similar situations. Never again.
With it, i brought a 1 year warranty just in case something happened, and I want to send it back. Can I get the money that i paid for it back? I returned a brand new mouse that was to hard to use for my 8 year old. I have been on hold for over an hour, no-one will speak to me or give me back my money. I am furious. Don't be like me and think the warranty sticker that is put inside the case is equivalent e t to a receipt.
I replied, "yes that's me". The GameStop employee follows up by asking for my receipt which I no longer had.
Gamestop could see everything about my transaction since I didn't have actual receipt just the sticker I can now only get store credit. I don't want store credit I want we this one game. The game I downloaded at a cheaper price. Sure do wish GameStop had some more sense and allowed the warranty sticker sticker to work as receipt and give me my refund back. That's not on Gamestop. That's ludicrous. If it is within return policy deadlines then it is reasonable to believe the customer received the item in defective condition.
I shipped my item back because it was the wrong item. I ordered a battlefield 1 xbox one s 1tb bundle but received a minecraft xbox gb. Waited a week nothing wjat can i do? I got a brand new Xbox one for my birthday.
It began turning itself off automatically, contacted xbox , tried everything to find out its a defect. Looking it up it looks like it will cost half the price of a new Xbox to send mine into Microsoft to fix.
Gamestop will not take it back or exchange it with reciept because it been longer than 30 days. Happy Birthday to me , thanks gamestop.
I bought 2 pre owned 3ds game cartridges and got one free I was told today game stop would send me a return lable, butI haven't received one. Thank you Cindy Paula. I purchased I received it from Gamestop. Com When I opened it, the vertical stand and the gears of war 4 ultimate edition game code, and xbox one s instructions were all missing.
Gamestop rep told me they never give out cards with codes on it lmao okay and they come pre installed. Xbox doesn't pre install games. They told me to return it or call xbox. I won't be buying anymore. Seriously train your employees I had to show an employee what the power adapter to a nintendo 64 looked like when I was doing a trade in. Save your money avoid gamestop. Com bad news!!! I bought a ps I bought a Samsung Galaxy Amp Prime from gamestop and bought the 50 dollar plan with cricket.
I still have all the products that came with the phone,including the front and back screen protector. I was wondering if I was able to turn in the phone with the receipts in exchange for money or store credit. I bought a Xbox one s Saturday and the very next day the Xbox comes with a gift card.
Is there a way I could return this if I already opened it or receive a gift card? It's been about 15 days since he's received it. Can he still receive a refund? Guess I am in the same boat as some of you. I bought three used games from Game Stop months ago.
Today played Max Payne and it says insert disc 2. Guess what? No disc 2. So I put in Resident Evil 5. Game disc will not play. From reading comments I know there is no need to contact them. Will never be back. Prior to purchasing it I asked the clerk if I could return the unopened game with the receipt to our local EB Games in Cranbrook abc Canada.
She checked with her manager who said that would not be a problem. I returned to Cranbrook British Columbia Canada to find that my son had already purchased the game while in Kelowna BC and opened and played it. Today I went into EB Games 7 days from purchase date unopened with receipt and they refused to accept the game for a refund BUT said they would take it for a store credit.
Just wondering but if I bought a pre-owned wireless adapter from one store and I want to return it, can I go to any gamestop as long as I have the receipt? Will GS replace just the remote? I consider myself a completionist, I bought Watch Dogs 2 yesterday and it was fun, I went through the story quickly. Then it hits me, the game loses replay value There is no point of even playing it anymore and it isn't fun Co-Op isn't even fun.
A game like Dark Souls? I bought a game played it for 20 min and it was stupid called and ask if I could exchange it they said if new yes so i go to store to do so and they said it's been opened I could trade it in for half what I just paid if this not fixed for me soon I will not ever buy from this place again.
I gave my friend my playstation plus card so he can do it because I didn't know how. He accidently ruined the code and I dont know if it is refundable or fixable. If someone please tell me if there is a solution to this I would be happy. I work a lot so when I buy games I buy three at a time and play one then move on. So it could be a while before I move on to one of the other games I bought. Turns out 2 out of the three games I bought were empty and had no game and it's over a month later.
So what should I do? A month ago I had to sell back my ps4 to gamestop for cash and it was a pre owned system every thing was in good condition and etc. I just want to know if I can still used my receipt to get it back please let me know. I didn't like the game so I went to exchange it and they charged me full price for the exchanged game.
I was told by the cashier that coupons don't get forwarded on exchanges! Every store allows coupons to get forwarded to the exchange. I'm pissed. Are you joking it's still brand new you pricks. Worst customer service. I'll be taking my business elswear I just bought a blue ps4 controller from GameStop yesterday, but when i went to play call of duty with it one of the buttons doesnt work. I have the reciept, can i turn it in for a different one? The return policy in a nutshell: If you buy a new game that turns out to be terrible.
You cannot return it for a refund. I buy my ps4 and i put one year garanteed can a get my controller replaced for a new one. I bought gta v pre owned and it was scratched and they didnt tell me so i tried playing it and it doesnt work like nothing it doesnt read the game. I lost my grand Theft Auto 5 game for ps4 and has the warranty for it, I have the receipt. Would I be able to get another???
I bought a pre owned game and played on it and did not like it, but I still have to receipt and it has not been 7 or 30 days since I got it, can I return it? I bought a game from GameStop and they gave me the case and not the game can I get the game if I didn't get a warranty but I still got the receipt. Just baught a ps4 a few days back, the console is defective and doesnt turn on right.
I want to return it but the box it came in is broken, can i still return it? Will I be able to return a Guitar hero game after I exchanged it for another one in the 7 day period? Can i go to another gamestop store and change the game if i didn't purchased it there? There is no obligation on a business to give you a receipt. However, you should always ask for one. Receipts are an easy way to prove you bought something in a particular store.
However, a receipt is not the only way to prove proof of purchase. GameStop Returns and exchanges for in-store purchases are subject to the following guidelines: A receipt is required for all returns and exchanges. Check back through your credit card and bank statements to see whether your purchase shows up there, and if it does, you can print copies of your statements and use those as proof of purchase. After the first year is over, the GameStop Warranty till kick in and will allow you to return the system to any store.
No receipt required.
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