This lesson will mostly focus on the desktop version of Facebook. If you're using a mobile device, you'll need a separate app called Facebook Messenger to send chats and messages. You can communicate in real time with your friends using Facebook chat. Also known as instant messaging, this is a popular way to communicate online.
If you've never used an instant messaging client before, you may want to review our lesson on chat and instant messaging from our Beyond Email tutorial to learn the basics. You can also send messages to Facebook friends via the Messages menu. This can be an easier way to find people if they're offline or if you're having trouble finding them in the chat box.
You can also send messages to your friends directly from their Timelines. Simply click the Message button on a friend's Timeline to start a new message. To use chat you must be logged into your Facebook account. It is usually found on the right hand side of your screen and could be minimised as per the image below or showing a list of all your friends as contacts. If no-one is showing type the first letter of the name of the person you want to message and all the names of friends beginning with that letter will show.
A new window will pop up. Type your message in the box at the bottom and then press enter — your message will be sent to your contact. If they are online they are able to answer you immediately and a real time typed conversation can take place. Many people like to enhance their messages with images, this can include photos, emojis and gifs. To insert one of these all you need to do is click on the required icon at the bottom of the chat window. To use chat on a smartphone you will need to have the Messenger app installed.
This is a free app and can be downloaded from the App store on an iPhone or from Google Play on Android. For help on how to download and install apps see our guide??? The icon for the messenger app looks like this. The app works in the same way as chat on Facebook on your computer automatically accessing your friends list and adding them to contacts.
You can also add emojis, images and gifs to enhance your chats. User Phone Number Quick Reply. User Email Quick Reply. Location Quick Reply. Dynamic Controls of the Plugin We also provide APIs that allow you to dynamically control certain behaviors of the plugin such as opening and closing the dialog.
Setting Up the Plugin To include the Chat Plugin on your webpage, you can either use the setup tool or setup using developer steps. Option 2: Setup Using Developer Steps To include the Chat Plugin on your webpage, do the following: Whitelist the domain of your website For security reasons, the plugin will only render when loaded on a domain that you have whitelisted. Recommended Positioning We highly suggest not changing the default position of the Chat Plugin from the bottom-right corner of your page.
Customizing the Plugin. Unit will be in pixel. Greeting text will be shown beside the icon. Greeting text will not be shown. Guest Mode Starting on August 4, , people can start chatting with businesses via the Chat Plugin in guest mode without logging into their Facebook account. We recommend that developers read this webhook and give businesses the option to treat guest users different from logged in users in designing their conversation flow. Termination webhook: when a guest user chooses to end the conversation, we will send a webhook notification to let the business know that the guest is no longer available.
Future messages to that GuestID will fail and the error message No matching user found will be sent. We recommend that developers read this webhook, notify the live agent and stop the conversation flow when a guest conversation is terminated.
Guest Mode Upgrade Guest users will have the option to log in to Messenger to continue their chat with businesses. When the user clicks on the "Continue in Messenger" button under the drop down menu. User Login. Caching Behavior The greeting dialog state is cached on the browser and persists even when the browser is closed and reopened. Detecting Message Origin At times, it may be necessary to determine whether a user is engaging with your business using the Chat Plugin.
Also make sure you didn't set the Referrer-Policy header to no-referrer. Remove the add on if you want the plugin to render. Firefox desktop private browsers version 63 and above and Firefox mobile browsers block content tracking by default which will prevent the plugin from rendering.
In This Article. How to Access Facebook Messenger. Send Text, Pictures, and Video. Make Voice or Video Calls. Send Money With Messenger. Play Games With Friends on Messenger. How to Share Your Location. More Facebook Messenger Features. Was this page helpful? Thanks for letting us know! Email Address Sign up There was an error. Please try again.
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